Welcome to Ambrose Avenue
Now part of The Colte Partnership Group
For more information and what it means for the Practice and its patients click here: The Colte Partnership
Our Vision and Mission statement: Delivering, Innovation, Transformation and change, Whilst keeping our old fashioned family GP values
Online Contact with the Surgery!
13.11.18 - We are currently experiencing an intermittent fault with our telephone system. We have contacted the system supplier who have now identified the fault which will require a complete system shut down and rebuild to remedy. This will take place on 1.12.18.
* Christmas Opening Times *
Please see below for our opening times over the Christmas Period 2018
Tuesday 25th December- CLOSED
Wednesday 26th December- CLOSED
Tuesday 1st January 2019-CLOSED
We will be open at normal times all other days.
Please Note- From the 21st December to the 4th January all appointments will be BOOK ON THE DAY. Pre-bookable appointments will not be available at this time.
ON LINE BOOKING SYSTEM - ACCESS TO OUR BOOKING SYSTEM, BOOK APPOINTMENTS, PRESCRIPTION REQUESTS, VIEW YOUR DETAILED CODED RECORD ANY TIME OF NIGHT OR DAY FROM THE COMFORT OF YOUR HOME...
To access this system you first need to obtain Log In details from one of our Reception Team at either Ambrose or Tollgate, you will be asked for PROOF OF ID before we can give you the login details. Once you have your log in details come back to this website and click on the icon.
Please note this service will be for ROUTINE APPOINTMENTS ONLY. This service will NOT allow booking of DOUBLE APPOINTMENTS - if you need a double appointment please speak to a member of our reception team.
Extended Access Appointments
The Colte Partnership now offers an extended hours service offering appointments up to 8pm on weekdays & also Saturday & Sunday mornings. These clinics will be held at one of 3 local practices. A range of clinics are available - from GP's to physiotherapists. Please speak to a receptionist who can give you further details on the clinics available & is able to book you an appointment if required.
Please remember that a range of common illnesses and injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest. For more information please visit https://www.nhs.uk/Livewell/Pharmacy/Pages/Yourmedicinecabinet.aspx
Text Messaging Service
As form 1st April 2018, the laws regarding General Data Protection are changing. This means that we will no longer be able to send you Text message reminders to your Mobile regarding appointments and results unless you have signed a consent form.
In order for us to continue providing this useful service to you, our patients, we urge you to call into the surgery at Ambrose Avenue or Tollgate to sign out consent form.
Alternatively, just head over to the Text Message Reminders page on the left to download a form and send it to us.
It only takes a minute and means we will be able to continue keeping you up to date!
We apologise that this can not be completed online, we do need a formal signed copy of your signature before it will be accepted by the General Data Protection Regulations!
The Team at Ambrose Avenue Group Practice
Text Message Consent Form
See our leaflet for Quickest Treatment OptionsCare Closer to Home
GP Care Advisor
We now have a GP Care Advisor service. Care advisors assist people in accessing social care, welfare benefits and self-help support to help them maintain their independance at home. Take a look at out Care Advisor Leaflet below-
GP Care Advisor Leaflet
Local health services are under huge pressure. Please don’t call 999 or go to A&E unless it is a life threatening emergency. For advice call 111, ask a pharmacist or contact the surgery during our normal working hours.
Help us to make changes that will improve our services. We would love to read your reviews on the service you have had from Ambrose Avenue Group Practice...click on the Surgery icon link and share your review on the I Want Great Care website or go to the Friend and Family Test site under 'Have your Say'
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Access - The practice premises at both Ambrose Avenue and Tollgate Health Centre have suitable access for disabled patients. There is one designated parking space for disabled patients at Ambrose Avenue and four at Tollgate Health Centre.
(Site updated 19/11/2018)