Ambrose Avenue & Tollgate
Appointments can be made by telephone or in person at the reception desk of the surgery you wish to attend. Appointments will be offered between 08:40 and 18:20 Monday – Friday.
We operate a Duty Team Triage system at Ambrose Avenue until 18:30 daily who see or speak to urgent cases for that day. Initially one of the team will contact you by telephone and should it be decided you need to attend surgery you will be given an appointment or it may be that the problem can be sorted over the telephone.
The nurse practitioner will see minor illnesses between 08:30 and 18:00 Monday – Friday at Ambrose Avenue. Some nurse practitioner appointments will also be available at Tollgate.
You may pre-book appointments up to four weeks in advance to see a doctor for the morning or afternoon sessions as available. We will have some appointments which can be booked on the day. Nurses and healthcare assistants will have pre-bookable appointments.
You may also request a telephone consultation with a doctor or nurse.
Please note, we are a practice nurse training practice and the nurse practitioners and practice nurses will often have apprentice nurses/students, assigned for six months, who will sit in on consultations.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.