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Practice Management

Mrs Sharon Kendall Practice Manager

Miss Catherine Stewart Office Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

We hope that during your time with the surgery you always recieve the best possible care. However should you have a complaint at any time please ensure you put all the details in writing and send for the attention of the practice manager who will deal with this in a prompt, efficient and professional manner.

Reception

Louise Robinson Reception Co-ordinator

Stephanie Smith Reception Co-ordinator

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

 
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