Welcome to Ambrose Avenue

Group Practice

PLEASE NOTE THERE MAY BE SOME DISRUPTION TO OUR BLOOD CLINICS AS FROM 19TH AUGUST 2016 AS UNFORTUNATELY OUR PHLEBOTOMIST WILL BE LEAVING THE PRACTICE.

OUR NEW PHLEBOTOMIST STARTS WITH US ON MONDAY 19TH SEPTEMBER. AT THIS TIME OUR WALK IN BLOOD CLINICS WILL START MONDAY, WEDNESDAY AND FRIDAY 9.15AM TO 2.15PM. BOOKABLE APPOINTMENTS CAN BE MADE ON WEDNESDAYS AND THURSDAYS. PLEASE ASK AT RECEPTION FOR MORE DETAILS.

Repeat Prescription Requests - New changes implemented as from 1st August 2016. Please look under the Prescriptions header at the top of this website for more details.

Minor Illness Clinics - More details under the YOUR HEALTH section.

We value your opinion - Click on to the Friend and Family Survey section under HAVE YOUR SAY - Your feedback will help us learn more about what you think about our service – What you like and what you think we could improve on. Ultimately you’re helping us to make changes that will improve our services.

We would love to read your reviews on the service you have had from Ambrose Avenue Group Practice...click on the Surgery icon link and share your review   on the I Want Great Care website

We value your opinion - Click on to the Friend and Family Survey section under HAVE YOUR SAY - Your feedback will help us learn more about what you think about our service – What you like and what you think we could improve on. Ultimately you’re helping us to make changes that will improve our services.

  ON LINE BOOKING SYSTEM

To access this system you first need to obtain Log In details from one of our Reception Team at either Ambrose or Tollgate, you will be asked for PROOF OF ID before we can give you the login details. Once you have your log in details come back to this website and  click on the following icon to book appointments online, request repeat prescriptions, amend address details or to view your Detailed Coded Records:

 Please note this service will be for ROUTINE APPOINTMENTS ONLY.  This service will NOT allow booking of DOUBLE APPOINTMENTS - if you need a double appointment please speak to a member of our reception team.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The practice premises at both Ambrose Avenue and Tollgate Health Centre have suitable access for disabled patients.  There is one designated parking space for disabled patients at Ambrose Avenue and four at Tollgate Health Centre.

SURGERY TRAINING AFTERNOONS

Every few months the practice closes for an afternoon to allow us to undertake training for staff and GPs. This means that, on that day only, both surgeries close at 12.30pm instead of 6.30pm. On these afternoons, access to a GP is provided through the Out of Hours Service. For Out of Hours please ring 111. For extreme emergencies ring 999. The next afternoon training event will be on October 19th from 12.30pm.

Click to read Surgery Vision and Mission Statement