Welcome to Ambrose Avenue

Group Practice

Now part of The Colte Partnership Group

For more information and what it means for the Practice and its patients click here: The Colte Partnership 

Our Vision and Mission statement:  Delivering, Innovation, Transformation and change, Whilst keeping our old fashioned family GP values

Latest Surgery News

Thursday 30th May

We will be closing the Ambrose Avenue site from 4.00pm on Thursday 30th May. This is due to essential maintenence.

Our Tollgate site will still be open as normal until 6.30.

This will not affect the telephone lines which will still be open

Please note- we will have no access to the building so prescriptions will not be collectable from reception

Monday 27th May

We will be closed on Monday 27th May for the Bank Holiday.We will re-open as usual at 8am on Tuesday 28th May. For any urgent enquiries, please dial 111

Dr Max Hickman
After 25 years of loyal service to Ambrose Avenue Group Practice, we regret to inform you that Dr. Max Hickman will be leaving the Practice on 31st May 2019. Dr. Hickman is not retiring from medicine completely but wishes to step back from the considerable pressures that accompany the responsibilities of a Partner in General Practice today. We sincerely hope to still see him at the Practice on occasion, carrying out the odd locum session or two. We would like to take this opportunity to thank Dr. Hickman for his service to our patients during his time at the Practice and latterly for his steadfast leadership as Senior Partner. We wish him all the very best for the future.

     * June Training Afternoon*

             We will be closed from 12pm on Thursday, 13th June for Staff Training.

             We apologise for any inconvenience caused. Please contact 111 for any assistance you                         may require during the afternoon. Many Thanks

Launch of 'The Sound Doctor' patient education films for long term conditions

In conjunction with Essex County Council, the North East Essex Clinical Commissioning Group are supporting the launch of 'The Sound Doctor', a new web based library of 300 film and audio patient information videos designed to help people understand more about some of the long term conditions which is now freely available to north east Essex residents.

These videos are aimed at those living with or caring for someone with COPD, diabetes, dementia, heart failure, back pain. There are also videos for those considering weight management surgery.

The sound doctor videos are full of information people often wished they had remembered from their GP appointments or that they just forgot to ask, and may help to avoid additional visits to the doctor. They provide access to expert advice at home, in peoples own time whenever it suits them.

If you or your family would like to access this large film library, please visit The Sound Doctor select your surgery and pop in your postcode- that's all you have to do!

 ON LINE BOOKING SYSTEM - ACCESS TO OUR BOOKING SYSTEM, BOOK APPOINTMENTS, PRESCRIPTION REQUESTS, VIEW YOUR DETAILED CODED RECORD ANY TIME OF NIGHT OR DAY FROM THE COMFORT OF YOUR HOME...

To access this system you first need to obtain Log In details from one of our Reception Team at either Ambrose or Tollgate, you will be asked for PROOF OF ID before we can give you the login details. Once you have your log in details come back to this website and click on the icon.                                           

Please note this service will be for ROUTINE APPOINTMENTS ONLY.  This service will NOT allow booking of DOUBLE APPOINTMENTS - if you need a double appointment please speak to a member of our reception team.

Extended Access Appointments

The Colte Partnership now offers an extended hours service offering appointments up to 8pm on weekdays & also Saturday & Sunday mornings. These clinics will be held at one of 3 local practices. A range of clinics are available - from GP's to physiotherapists. Please speak to a receptionist who can give you further details on the clinics available & is able to book you an appointment if required.

Please remember that a range of common illnesses and injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest. For more information please visit https://www.nhs.uk/Livewell/Pharmacy/Pages/Yourmedicinecabinet.aspx

Text Messaging Service

As form 1st April 2018, the laws regarding General Data Protection are changing. This means that we will no longer be able to send you Text message reminders to your Mobile regarding appointments and results unless you have signed a consent form.

In order for us to continue providing this useful service to you, our patients, we urge you to call into the surgery at Ambrose Avenue or Tollgate to sign out consent form.

Alternatively, just head over to the Text Message Reminders page on the left to download a form and send it to us.

It only takes a minute and means we will be able to continue keeping you up to date!

We apologise that this can not be completed online, we do need a formal signed copy of your signature before it will be accepted by the General Data Protection Regulations!

The Team at Ambrose Avenue Group Practice

Text Message Consent Form

See our leaflet for Quickest Treatment OptionsCare Closer to Home

GP Care Advisor

We now have a GP Care Advisor service. Care advisors assist people in accessing social care, welfare benefits and self-help support to help them maintain their independance at home. Take a look at out Care Advisor Leaflet below-

GP Care Advisor Leaflet

  Local health services are under huge pressure. Please don’t call 999 or go to A&E unless it is a life threatening emergency. For advice call 111, ask a pharmacist or contact the surgery during our normal working hours.    

Help us to make changes that will improve our services. We would love to read your reviews on the service you have had from Ambrose Avenue Group Practice...click on the Surgery icon link and share your review   on the I Want Great Care website or go to the Friend and Family Test site under 'Have your Say'

 Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Access - The practice premises at both Ambrose Avenue and Tollgate Health Centre have suitable access for disabled patients.  There is one designated parking space for disabled patients at Ambrose Avenue and four at Tollgate Health Centre.